Shipping policy
Shipping Policy
Effective Date: [05-06-25]
At Couch & Decor, we take pride in delivering your furniture and home accents safely and efficiently. Please review our Shipping Policy to understand how we handle delivery, lead times, and related logistics.
1. Delivery Options
We offer the following shipping and delivery methods:
-
Local Delivery: Available within [Insert Distance or Area], scheduled based on availability.
-
White Glove Delivery: Includes in-home setup and removal of packaging (available for larger furniture items).
-
In-Store Pickup: Free pickup available at our showroom. Please wait for notification that your order is ready.
2. Shipping Areas
We currently ship within:
-
[List regions, states, or cities served]
-
For deliveries outside these areas, please contact us directly for a custom quote.
3. Delivery Timeframes
-
In-Stock Items: Delivered within 3–10 business days depending on your location.
-
Custom or Special Orders: Lead times vary by vendor and product, typically 6–10 weeks. Estimated delivery dates will be provided at the time of order.
-
We will contact you to schedule a delivery window once your order is ready.
4. Delivery Day Expectations
-
Please ensure someone 18 years or older is available to receive and sign for the delivery.
-
Clear the path to the delivery area for safe and efficient placement.
-
Inspect all items at the time of delivery and report any issues immediately.
5. Shipping Fees
-
Delivery fees vary based on distance and item size.
-
Fees will be clearly listed at checkout or quoted by a sales associate.
6. Missed or Rescheduled Deliveries
-
Missed appointments without at least 24 hours' notice may be subject to a redelivery fee.
-
To reschedule,