Privacy Policy

Privacy Policy
Effective Date: 05-06-25

At Couch & Decor, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our showroom, website, or make a purchase from us.

1. Information We Collect
We may collect the following types of information when you interact with us:

Personal Information: Name, phone number, email address, billing/shipping address, and payment details.

Order Information: Purchase history, preferences, and special order details.

Website Usage: IP address, browser type, and browsing behavior through cookies and analytics tools.

2. How We Use Your Information
Your information helps us to:

Process and fulfill your orders

Communicate order updates and promotions

Improve our products, services, and website

Respond to your customer service requests

Ensure secure transactions and protect against fraud

3. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with:

Service Providers: Trusted partners who assist in processing payments, delivering products, or hosting our website.

Legal Compliance: If required to comply with legal obligations or protect our rights.

All third parties are contractually obligated to handle your data securely and only for the purposes specified.

4. Your Choices & Rights
You may:

Request access to the personal information we hold about you

Ask us to update, correct, or delete your information

Opt out of promotional emails at any time using the "Unsubscribe" link or by contacting us

5. Data Security
We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

6. Cookies & Tracking
Our website uses cookies to enhance user experience and analyze website traffic. You can disable cookies in your browser settings, but some features may not function properly.

7. Children’s Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from minors.

8. Policy Updates
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Contact Us
If you have questions or concerns about this policy or how your data is handled, please contact us at:

Couch & Decor
30, East Coast Rd, Injambakkam, Chennai, Tamil Nadu 600115
9150033890
couchandecor@gmail.com